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| Speaking with Mr Brovo Kim, MD Samsung |
Samsung Electronics West Africa
unveiled the first of its kind Customer Service Plaza (CSP) in Abuja. The new center
boasts of a waiting lounge, experiential points, kiddie’s zone and dedicated
service slot.
The Samsung Customer Service
Plaza, fulfils the company’s strategic commitment
to provide state-of-the-art infrastructure and ambience for bespoke customer
service delivery under one roof. The plaza provides consumers with instant
access to service, repairs and enquiries on the full range of Samsung's mobile
devices, audio-visual products and IT solutions.
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| Mr Olusegun McMedal -Upticomm Marketing Compnay, Mr Brovo Kim, Miss Omonike Odi |
The plaza, located at the Valley Mall, was commissioned
by the representative of the Director General, Consumer Protection Council (CPC), Mrs. Dupe Atoki, Samsung
system leadership led by its Managing Director, Brovo Kim and Partners during a
launch that featured pressmen from reputable media houses and Abuja's top blogger, yours truly.
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| (L – R) Maintenance Director, Best Service Raya, Mr. Ahmed Magdy, Managing Director, Samsung Electronics West Africa, Mr. Brovo Kim, Deputy Director, Surveillance & Enforcement, Consumer Protection Commission (CPC), Engr. Shamm T. Kolo, Head, Service Unit, Samsung Electronics West Africa, Mr. Raymond Olatokun and Service Director, Samsung Electronics West Africa, Mr. Rego Lee at the commissioning of the ultra-modern Customer Service Plaza in Abuja |
Brovo Kim MD Samsung, said Samsung is committed to providing total quality service at the highest pedestal to its customers, stressing that plans are on to increase the numbers of Samsung Service Plazas across the country in order to reach as many consumers as possible.
